Shipping Policy
Thank you for choosing brownwrist for your purchase! We aim to provide you with a smooth and efficient shopping experience. Below is our shipping policy:
1. Shipping Areas
We currently offer shipping across all cities and states in India. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
- Orders are processed and shipped within 1-2 business days after payment confirmation, excluding weekends and public holidays.
- You will receive a notification once your order has been shipped, along with a tracking number to monitor your package’s progress.
3. Shipping Charges
- Standard shipping is free on all orders above
4. Estimated Delivery Time
- Standard Shipping: 3-7 business days depending on your location.
- Express Shipping (if available): 1-3 business days.
- Delivery times may vary depending on the courier service and location.
5. Shipping Partners
We partner with trusted courier companies such as Blue Dart, Delhivery, to ensure safe and timely delivery of your order.
6. Tracking Your Order
Once your order is dispatched, we will send you a tracking number and link to track your order. You can also contact our customer support at +91-9328809994 if you have any concerns regarding your shipment.
7. Delays and Issues
While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather, public holidays, or issues with the courier. In such cases, we will keep you informed and do our best to resolve any issues quickly.
If you have not received your order within the estimated time frame, please contact us at +91-9328809994 or email us at [brownwrist15@gmil.com].
8. Incorrect Shipping Address
Please make sure your shipping address is accurate and complete. brownwrist is not responsible for any delays or issues resulting from incorrect or incomplete addresses. If there’s an error in your address after the order is placed, please contact us immediately at +91-9328809994 to update it before the order is dispatched.
9. Damaged or Missing Items
If you receive a damaged or defective item, or if your package is missing items, please contact us within 48 hours of receiving the shipment. We will take the necessary steps to resolve the issue as quickly as possible.
10. Customer Support
For any shipping-related inquiries or if you need assistance, feel free to reach out to our customer support team at:
- Email: [brownwrist15@gmail.com]
- Phone: [+91-9328809994]
Thank you for shopping with brownwrist! We value your business and are committed to providing you with the best possible shopping experience.